NHS Forth Valley Equality, Inclusion and Wellbeing Service
The Equality, Inclusion and Wellbeing Service is located within the Forth Valley Sensory Centre.
The centres core opening hours are 9am – 5pm Monday to Friday, however pre-arranged appointments are available outwith these times for visitors to the Equality, Inclusion and Wellbeing Service.
The service covers the Forth Valley community from Tyndrum in the North to Bo’ness in the South.
The team consists of:
- Equality, Inclusion and Wellbeing Lead/Advisor – Service Manager, training, advice and guidance;
- Equality, Diversity and Wellbeing Lead – Team Manager, training, advice and guidance;
- Equality, Inclusion and Wellbeing Advisor – training, advice, interpretation/languages service other than English;
- Equality, Inclusion and Liaison Officer – training, advice, interpretation/deaf BSL Community;
- Equality, Inclusion and Wellbeing Administrator – general advice/support, interpretation services;
We are here to assist NHS staff, patients, carers and visitors have equality of support and access to information and services.
Equality, Inclusion and Wellbeing Service offers an extensive range of training including:
- Communication with Sensory Impaired People
- Disability Awareness Training
- Hard of Hearing or Deaf Awareness Training
- Environmental Awareness and Access Training
- Interpretation and Translation, working with and legal obligation
- Specific service/team training, meeting individual needs
The team can provide on-site training to small or larger groups to enable staff to make best use of their time, no travelling, short focused sessions to meet their specific need. To discuss further, call 01324 590870.
All interpreters and translators are fully qualified to undertake this role and work to a code of conduct.
Please contact us should you have any feedback or concerns relating to this provision. We aim to continuously improve the provision and your input is always valuable and appreciated.
You can also email to FV.staffwellbeing@nhs.scot
For more information you can also see the main NHS Forth Valley Equality, Inclusion and Wellbeing Service website.